1. HOME
  2. Features
  3. Pricing
  4. Users
  5. Support
  6. Blog
  7. About
  8. Contact

User Support

Welcome to Paramach Support, here you will find a number of online resources, available 24/7, to help you get the answers to all your questions and support requests.

  • General Inquires

    For general inquires and further information on the Paramach Application or website, please use the Contact Us page. You will have the option to select a specific category for your inquiry, which will then be directed to the department best suited to help with your request.

  • Help Guide

    The help guide is designed to introduce first time users to the Paramach CAD/CAM web application and to provide you with easy to understand, step-by-step instructions, covering all the tools, commands, features and functions that the software has to offer.
    Help Guide

  • Video training

    Paramach’s comprehensive instructor-led Video Series provides you with the most flexible and convenient training experience, allowing you to learn at a pace that’s comfortable to you.

  • Raise a Ticket

    Support tickets are designed for more complex technical question and issues relating to the CAD/CAM Software application and other dynamic features of the website. Raising a Ticket allows both you and Paramach to record and track the current status, submission date, last activity and resolution information to ensure you get the most accurate response.

  • Bug Report

    Bug reports are essential to us as we continue to add new features and functionality to the Paramach application. If you discover a Bug in the software we encourage you to report it as soon as possible. Once a bug report has been submitted and verified, we will take immediate action to resolve the issue. Stable, reliable bug-free software will always be our number one priority.

  • Post Processor Request

    The Post Request Service is free to our subscription members: you provide us with the required information and we will build you a new Post, or make a modification to an existing Post, best suited to your CNC controller.

  •  

Give it a try. Sign up for our FREE 30 day trial today!